You paid your fare and held the rail. Or you were in a crosswalk with the light, in the bike lane, or waiting at a red in your own car. Then a bus operator made a mistake, and now you are dealing with hospital bills, missed shifts, and a claims office that wants a quick answer.
If you are looking for a Los Angeles bus accident lawyer, Ravan Law represents people seriously hurt in bus accidents across Los Angeles County, including cases against public transit agencies. These claims have strict rules and a six-month deadline, and we take them on.
Two rules set a bus accident claim apart from a car accident claim. A bus company that carries passengers for a fare owes them a higher duty of care than an ordinary driver owes anyone. And when the bus belongs to a public agency, a written claim must be presented within six months, long before the two-year deadline most people have heard about.
Call (424) 465-2500 for a free consultation. No fee unless we win.
Get Your Free Case Review.
A bus crash injures people in four different positions, and the law treats them differently.
When a bus accident takes a life, Code of Civil Procedure 377.60 allows certain family members, including a spouse, a domestic partner, and children, to bring a wrongful death claim.
The first thing we work out is who runs the bus. Each public operator in Los Angeles County is its own entity with its own claim process, and a claim sent to the wrong one protects nothing against the right one.
Bus | Who operates it | Where the claim goes |
LA Metro bus, G Line, J Line | Los Angeles County Metropolitan Transportation Authority (LACMTA) | LACMTA Legal Services, One Gateway Plaza, in person (Tuesday to Thursday, 8:30 a.m. to 4 p.m., Plaza Level) or by mail |
LADOT DASH and Commuter Express | City of Los Angeles Department of Transportation | City of Los Angeles, through the City Clerk |
Big Blue Bus | City of Santa Monica | City of Santa Monica |
Culver CityBus | City of Culver City Transportation Department | City of Culver City |
Long Beach Transit | Long Beach Transit, under its own board | The agency itself; we confirm the office before filing |
Foothill Transit | A joint powers authority of 22 member cities and the County of Los Angeles | Foothill Transit, not a member city |
LAUSD or other school district bus | The school district | The district |
Private charter, tour, or shuttle bus | A private company | The company and its insurer; no government claim |
LA Metro runs Metro bus lines on Wilshire Boulevard, Vermont Avenue, and Van Nuys Boulevard, plus the G Line busway between Chatsworth and North Hollywood and the J Line between El Monte and Harbor Gateway through Downtown Los Angeles. A Metro bus accident claim goes to LACMTA on Metro’s own Claims for Damages form. Metro states that completed forms are accepted only in person or by mail, at LACMTA Legal Services, One Gateway Plaza, MS: PL4, Los Angeles, CA 90012, and that claims received by email will be rejected. Our guide on how to file a claim against LA Metro after an injury covers the form.
DASH neighborhood buses and Commuter Express routes are services of the City of Los Angeles Department of Transportation, not Metro. A claim arising from one is a claim against the City, filed with the Office of the City Clerk online at claims.lacity.org, in person, or by mail to 200 N. Spring Street, Room 395. See our guide to filing a claim against the City of Los Angeles.
Santa Monica’s Big Blue Bus and the municipally owned Culver CityBus are city bus lines, so the claim is against that city. Long Beach Transit has its own board of directors, appointed by the Mayor of Long Beach. Foothill Transit is a joint powers authority, so the claim is against the authority, not a member city.
A school district is its own public entity. If your child was hurt on an LAUSD bus, or struck by one, the claim must reach the district within six months, and your child’s age does not pause that deadline. Under Vehicle Code 22112, the driver must run the flashing red lights and stop arm while loading or unloading, and at a stop without a traffic signal or officer must escort pupils in prekindergarten through eighth grade across the road. Under Vehicle Code 22454, other drivers must stop for a school bus showing its flashing red lights. A driver who passes that bus and hits a child is a separate, private defendant.
Charter coaches, sightseeing buses, and airport shuttles are private businesses. In California, companies that carry passengers for hire in charter or round-trip sightseeing service operate under authority from the California Public Utilities Commission. The claim is against the company, its driver, and its insurer, and the two-year deadline under Code of Civil Procedure 335.1 generally applies. Federal rules require for-hire passenger carriers operating across state lines in vehicles seating 16 or more to carry at least $5,000,000 in financial responsibility (49 CFR 387.33).
Some public systems hire private companies to drive or maintain their buses. When that is the case, the contractor is a private defendant with its own insurer, and the agency is still on the six-month clock. We identify both before we file anything.
An ordinary driver must use ordinary care (Civil Code 1714). A bus company carrying paying passengers is held to more.
Civil Code 2100 states that a carrier of persons for reward “must use the utmost care and diligence for their safe carriage, must provide everything necessary for that purpose, and must exercise to that end a reasonable degree of skill.” California’s civil jury instruction on the point (CACI No. 902) tells jurors that a common carrier must use “the highest care and the vigilance of a very cautious person.” The California Supreme Court applied this duty to a public transit district in Lopez v. Southern California Rapid Transit District (1985) 40 Cal.3d 780.
Situation | Duty the bus operator owes | Authority |
Fare-paying passenger riding the bus | Utmost care and diligence; the highest care of a very cautious person | Civil Code 2100; CACI No. 902 |
Passenger getting on or off | Highest care in providing a safe place to board and exit, until the passenger safely leaves the bus | CACI No. 907 |
The bus and its equipment | Vehicles safe and fit for their purpose; highest care in servicing, inspecting, and maintaining them | Civil Code 2101; CACI No. 903 |
Child passenger, or a passenger with a known illness or disability | As much additional care as is reasonably necessary | CACI Nos. 904, 905 |
Pedestrian, cyclist, or person in another vehicle | Ordinary reasonable care | Civil Code 1714; Vehicle Code 17001 for public operators |
In an ordinary negligence case, the question is whether the driver acted as a reasonably careful driver would. For a passenger, the question is whether the carrier did everything that human care, vigilance, and foresight reasonably could do. Conduct that might pass as ordinary driving can fall short of that: pulling away while an older rider is still walking to a seat, or closing the doors on someone stepping down. The duty reaches past driving, too. A carrier can be liable for an assault by one passenger on another when, using the highest care, it should have known the attack was reasonably likely and could have prevented or reduced the harm (CACI No. 908).
A common carrier is not an insurer of its passengers’ safety, and the heightened duty is owed to passengers only. If you were walking, cycling, or driving, yours is an ordinary negligence claim, and it can be just as strong. A bus operator who runs a red light is negligent under any standard.
Metro, LADOT, Big Blue Bus, Culver CityBus, Foothill Transit, and school districts are public entities. A public entity is liable when its employee negligently operates a motor vehicle on the job (Vehicle Code 17001, Government Code 815.2). But Government Code 945.4 bars any lawsuit for money damages until a written claim has been presented to the entity and acted on.
Under Government Code 911.2, that claim must be presented no later than six months after the injury. What happens next depends on the agency’s response.
Step | Deadline | Authority |
Claim against a public bus operator for injury or death | 6 months from the injury (or death) | Gov. Code 911.2 |
Agency acts on the claim | 45 days, unless extended in writing; silence is a deemed rejection | Gov. Code 912.4 |
Lawsuit after a written rejection notice | 6 months from the date the notice is delivered or mailed | Gov. Code 945.6(a)(1) |
Lawsuit if no written notice is given | 2 years from the injury | Gov. Code 945.6(a)(2) |
Application to present a late claim | Within a reasonable time, no later than 1 year from the injury | Gov. Code 911.4 |
Lawsuit against a private bus company, a contractor, or another driver | Generally 2 years from the injury | Code Civ. Proc. 335.1 |
Injured child | Private-party deadline generally tolled to 18; the six-month government claim is not paused | Code Civ. Proc. 352; Gov. Code 911.2 |
The two-year deadline does not extend the six-month claim, and a child’s age does not pause it. Late-claim relief may be available under Government Code 911.4 and 911.6, which requires the entity to grant the application where the injured person was a minor for the whole six-month period, but the application must still be made within one year. One bus accident can also put you on both tracks at once: a six-month claim against the transit agency and a two-year claim against the driver who cut the bus off.
Government Code 910 lists what the claim must contain. For a bus accident we add the route, the bus number, the direction of travel, the stop, and the time, because that is how the agency finds the video. Our government claims page explains every step in depth.
A bus is a heavily recorded vehicle. Metro buses and stations are equipped with cameras. Agencies keep video on retention schedules, and those schedules do not wait for a claim to be reviewed. This is the evidence we go after first.
We send a written preservation demand to the operator right away. For public operators, records can also be requested under the California Public Records Act (Government Code 7920.000 and following), and once a lawsuit is filed we can subpoena what was not produced. See why time matters after an injury.
Most bus injury claims come from a short list of failures.
Passengers on a transit bus often stand, and when a bus stops short they hit poles, seat frames, and the floor. Pedestrians and cyclists have nothing between them and the vehicle. Serious cases involve traumatic brain injury, hip, pelvis, wrist, and shoulder fractures (especially in older riders who fall in the aisle), spinal cord injury and paralysis, crush injuries and amputations, and wrongful death.
We value these cases over a lifetime, with a life-care plan and an analysis of lost earning capacity. Read more about catastrophic injury, wrongful death, pedestrian accident, and bicycle accident claims.
Compensation falls into two categories of compensatory damages.
Economic damages: emergency care, surgery, and rehabilitation; future medical care; lost wages; lost earning capacity; in-home care; and damaged property.
Non-economic damages: physical pain, emotional distress, scarring and disfigurement, and the loss of the activities and relationships that made up your life. See our explainer on economic and non-economic damages.
Punitive damages are different. Government Code 818 bars them against a public entity. Against a private bus company they require clear and convincing evidence of malice, oppression, or fraud under Civil Code 3294.
California follows pure comparative fault: your compensation is reduced by your share of fault, not eliminated. Expect the argument that you should have been seated or holding on. A passenger owes only reasonable care, while the carrier owes the highest care (CACI No. 906), and the video usually shows which one fell short.
Then call us. Our video explainer on what to do if you’ve been injured due to a government entity covers the first days.
We work from our office on San Vicente Boulevard in Los Angeles. You work with us directly, and we keep you updated at every stage. For timing, see how long a personal injury case takes in California.
Recovery | Case type |
$3,500,000 | Motor vehicle accident with a county vehicle |
$275,000 | Bus accident |
In his first year of practice, attorney Ted H. Ravan obtained more than $1 million for his clients. Clients rate our firm 4.9 on Google across 65 reviews. Every settlement depends on the injury, the evidence, the available insurance, and the facts of the claim.
Every result depended on the facts of that case, and results will differ based on different facts. Past results do not guarantee, warrant, or predict the outcome of your matter.
Ted H. Ravan first became involved with personal injury law when his grandfather was in a near-fatal incident involving a city-operated bus.
A claim against a government agency follows its own rules, its own forms, and its own deadline. That is why our firm takes bus accident cases.
Ted H. Ravan, a Los Angeles bus accident attorney, studied political science at UC San Diego and earned his law degree at the University of San Diego School of Law, where he gave more than 100 volunteer hours to the campus free legal clinic. Read more about attorney Ted H. Ravan.
We represent people hurt in bus accidents throughout Los Angeles County: on Metro lines along Wilshire, Vermont, and Van Nuys Boulevards, on the G Line and the J Line, on DASH routes, and on the municipal systems in Santa Monica, Culver City, and Long Beach. For other injury claims, see our personal injury practice.
If you or someone in your family was seriously hurt on a bus or by one, two clocks are already running. The video is on a retention schedule, and if the bus belonged to Metro, a city, a transit authority, or a school district, the six-month deadline under Government Code 911.2 began on the day of the injury.
Call Ravan Law at (424) 465-2500 for a free consultation with a Los Angeles bus accident lawyer. We will identify who ran the bus, confirm the date your claim is due, and move to preserve the evidence. No fee unless we win.
6310 San Vicente Blvd., Suite 401, Los Angeles, CA 90048
Attorney Advertising. Ted H. Ravan, Esq., Ravan Law, Los Angeles, CA. This content is general information, not legal advice. Every case depends on its specific facts.
Every result depended on the facts of that case, and results will differ based on different facts. Past results do not guarantee, warrant, or predict the outcome of your matter.
![]()
Terri SmithTrustindex verifies that the original source of the review is Google.
Great communication from start to finish. I’d recommend at least giving him a call, explaining your situation, and asking a few questions or setting up a consultation. Ted Ravan is a great attorney and has already helped me with two cases, both very successfully.![]()
Arianna VincentTrustindex verifies that the original source of the review is Google.
Ted Ravan is a very knowledgeable and experienced attorney. I’m really glad I found him because I needed help obtaining compensation after being hit in a traffic accident, and the case was complicated due to certain issues. In the end, everything was resolved successfully.![]()
Dennis LangfordTrustindex verifies that the original source of the review is Google.
The best law firm. They helped me with a case that seemed very difficult to get any accident compensation from, but they managed to secure a very favorable outcome. Thank you!![]()
Florence AddisTrustindex verifies that the original source of the review is Google.
Ravan Law went above and beyond for me. They were always available, kept me updated, and handled everything with professionalism. The settlement outcome was fantastic. Highly recommend their services to anyone looking for strong legal representation.![]()
Ruth GardinerTrustindex verifies that the original source of the review is Google.
I’m very impressed with the service I received from Ravan Law. They were professional, responsive, and achieved a great settlement for my case. I felt supported the entire time. I highly recommend them.![]()
Angelica OrozcoTrustindex verifies that the original source of the review is Google.
We had a great experience working with Raven Law. Their office helped settle our case for the maximum possible outcome, and we truly felt supported throughout the entire process. All of our questions were answered promptly and clearly, which made a stressful situation much easier to navigate. The team was professional, knowledgeable, and attentive to our needs from start to finish. We are very grateful for their hard work and would absolutely recommend this law office to family and friends.,![]()
suraj chachaleTrustindex verifies that the original source of the review is Google.
I had an ongoing medical emergency and was fortunate to have Attorney Cesar from Ravan Law by my side. He was extremely supportive, professional, and attentive throughout the entire process. His guidance and follow-up made a stressful situation much easier to handle. I highly recommend Cesar and Ravan Law for anyone seeking reliable and compassionate legal assistance.![]()
Diana CastanedaTrustindex verifies that the original source of the review is Google.
Ravan Law is the Best! If you are usually hesitant or nervous about lawyers, No Worries! Ted and his team have been nothing, but amazing! They removed liability from an accident that was not my fault, and closely assisted me through out the rest of the process! I highly recommend them! Thank you Ravan Law always appreciate all your hard work! <333![]()
Zack NosratiTrustindex verifies that the original source of the review is Google.
Thank you so much to everyone for helping me with my case and my settlement! I could not have won my uber case without you!![]()
Franklin XTrustindex verifies that the original source of the review is Google.
Son muy dedicados te acompañan en todo el proseso y están pendiente de tu caso eso me gusta de una firma puedo decir que ellos tienen un nuevo clienteGoogle rating score: 4.9 of 5, based on 65 reviewsVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more